Terms & Conditions



These Terms and Conditions apply to any orders and purchases made on www.pasarborongkl.com.my.

Pasarborongkl website entity reserves the right to amend/update this Terms and Conditions at its sole discretion without notice to the Customer, Suppliers, Partners, or any other users of this service and site.


 

The www.pasarborongkl.com.my is owned and operated by BIG NET MARKETING (003397887-W).

Shamelin Business Center,

38-3-5, Jalan 4/91,

Taman Shamelin Perkasa,

55300 Kuala Lumpur.

 

Helpline Call Number : 011 - 7113 8326

 

By accessing this website we assume you accept these terms and conditions. Do not continue to use Pasarborongkl website if you do not agree to take all of the terms and conditions stated on this page.

 

To register with the Pasarborongkl website, you must be over eighteen (18) years of age. You must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details

 

By using the Pasarborongkl website, you expressly accept and give your unconditional consent that we may use any and/or disclose information about your demographics in any manner which does not reveal your identity for purpose of marketing, promotional, strategic development, research and customer care.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Pasarborongkl website does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Pasarborongkl website,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Pasarborongkl website shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

You warrant and represent that:

·         You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

·         The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

·         The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

·         The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Pasarborongkl website a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Pasarborongkl website reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of Malaysia. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

In connection with the Personal Data Protection Act 2012 (PDPA), you agree that Big Net Marketing and its related or affiliated co-operatives and organisations (hereafter collectively referred to as "Pasarborongkl", "we", "us" or "our"), and/or any part of the Pasarborongkl Platform may collect, use, process, disclose, and/or transfer your personal data for the purposes of administering, maintaining and terminating your membership and participation in Pasarborongkl Website.

You hereby acknowledge that the warranty provided herein and the accompanying obligations and liabilities of Pasarborongkl are exclusive and you hereby waive all other remedies, warranties, guarantees or liabilities, express or implied, arising by law or otherwise, whether or not occasioned by the negligence of Pasarborongkl. You acknowledge by your use of Pasarborongkl products that your use of the products and any reliance upon them is at your sole risk, and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with Pasarborongkl's products.


Although Pasarborongkl Website aims to offer you the best service possible, Pasarborongkl Website makes no promise that the services at the Pasarborongkl Website will meet your requirements. Pasarborongkl Website cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it by email at bignet.corp@gmail.com and we will attempt to correct the fault as soon as we reasonably can.


Your access to the Pasarborongkl Website may occasionally be restricted to allow for repairs, maintenance or the introduction of new facilities or services.Pasarborongkl Website will attempt to restore the service as soon as it reasonably can.


Pasarborongkl Website is provided by Pasarborongkl without any warranties or guarantees of any kind either express or implied, including without limitation, warranties of title or implied warranties of merchantability of fitness for a particular purpose. You must bear the risks associated with the use of the Internet.


Pasarborongkl will ensure that information or material included on the Pasarborongkl Website is correct, reputable and of high quality. Pasarborongkl will not be responsible for any errors or omissions or for the results obtained from the use of information or for any technical problems you may experience with the Pasarborongkl Website. If Pasarborongkl is informed of any inaccuracies in the information or material on the Pasarborongkl Website, Pasarborongkl will attempt to correct the inaccuracies as soon as it reasonably can.


The availability of the goods presented on the Pasarborongkl Online Shopping website depends on stock in our Warehouse and Pasarborongkl does not guarantee the availability of goods.


The Customer shall always be notified in advance if the goods requested cannot be delivered by reason that it has exceeded the maximum purchase limit.


If the goods requested by the Customer are unavailable due to factors beyond Pasarbongkl's control, Pasarborongkl shall make every effort to produce a refund  equivalent to the price of the unavailable item.Pasarborongkl will proceed the refund in the form of bank transfer in within 72 hours.


Customer can cancel or change any of Customer's current orders within ½ an hour upon placed order. After ½ an hour confirmed order, no cancellation will be honoured.

If there are any changes in the delivery address / contact details made between submission of order and delivery date, customers are to update Pasarborongkl at least ½ an hour prior to delivery. No amendment to an order is allowed once the order is processed. To add items, kindly create a 2nd order. 


Please contact us immediately at our Helpline call center 011-71138326 if you wish to cancel your order after order has been placed. 

All approved cancellation that is requested by the user, will be refund by equivalent to the price paid by customer.


Whilst every effort is made to fulfil orders in terms of price, details and size through the Pasarborongkl website, Pasarborongkl expressly reserves the right to vary the price and other details of the Products without notice. Fresh produce may vary from photo as fresh, natural products are never identical even when they are from the same variety and supplier. As much as Pasarborongkl tries to reflect the actual Product size, details and price, Pasarborongkl is not liable for situations when they differ from the actual Product.


In the event of any price differentials between the online order billing and the final bill whether arising from but not limited to situations around substitutions, daily price changes, out-of-stock Products, special price, mislabelling or mispricing, Pasarborongkl reserves the right to adjust the final bill after the online bill is presented/conveyed to the Customer and such adjustment shall be final.


The cost of the delivery services is not included in the price of the goods. The information about the cost of the delivery services is available on the Pasarborongkl Checkout page once the Customer has been checkout.


Delivery will be made to the address specified by Customer on the completed order form. 


Pasarborongkl shall not be liable to any Customer/person for any loss, damage incurred or inconvenience suffered in the event Pasarborongkl declines to fulfil an order for whatever reason including but not limited to an unforeseen circumstance (including but not limited to lack of availability, quantity or specification) as the case may be.


In an event where Pasarborongkl has been notified to leave your order on your doorstep, Pasarborongkl shall not be liable for any consequential, indirect or special damages or loss of whatever descriptions.


The Pasarborongkl delivery service is available in selected areas which is in Kuala Lumpur and Selangor territory only. To check whether we deliver in your area, you may contact us at bignet.corp@gmail.com to find out where we deliver. . 


All goods must be received by an adult aged 18 years or over. If the driver has doubt over the age of the person receiving the goods, he is entitled to ask such person to show an identity card to prove his/her age. If the person is shown not to be over 18 and no other person can receive the goods, Psarborongkl may choose not to hand over the goods and shall not be liable for the costs of redelivery or the cost of replacing the items in the event of damage/ spoilage. 


If there is nobody qualified to receive the goods at the agreed time and place specified by the Customer, we will leave notification of attempted delivery and Customer will need to contact customer services to re-arrange delivery. 

If Customer requests for redelivery, Pasarborongkl is entitled to charge for providing the service. 


Whilst we make every effort to deliver all Customer goods in the agreed time, Pasarborongkl will in no way be liable if it fails to do so in part or in full due to circumstances beyond its control, or if Pasarborongkl chooses to cancel the order and delivery and provide you a suitable refund in form of bank transfer only for cost of the products.  


Customer agrees that this is a reasonable arrangement and will refrain from making derogatory comments, complaints, public disclosure, or any other actions that would cause the brand to suffer damage to its brand, service offering or otherwise. Pasarborongkl reserves the right to seek punitive damages to any and all individuals and organisations that do so and Customer agrees to and acknowledges that they are informed of this. 


You can use a online banking,debit or credit card to pay for your shopping. We accept the following payment providers, issued by banks in Malaysia:


  • Online Banking
  • Visa
  • Master
  • Debit Cards
  • E-Wallets (T&G, Shopee Pay,Boost,Grab Pay & etc,.)

Full payment card authorisation for the amount corresponding to the total price of goods (including service charges) that the Customer has requested shall be made on the day order are made by the Customer.


Our liability to you in connection with any order will not exceed the total price charged for the relevant items.